Privacy Policy

1. Introduction

Stanforce Labs LLC dba DIYAuctions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Service").

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party providers)
• Account credentials and preferences
• Communication history with our support team

Usage Information

• IP address, browser type, and device information
• Pages visited, time spent, and clickstream data
• Search queries and auction activity
• Location data (if permitted by your device)

Cookies and Tracking

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Communicate with you about your account and our services
• Send marketing communications (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Analyze usage patterns to improve user experience

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our Service, including payment processors, hosting services, and analytics providers.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Access controls and employee training

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

To exercise these rights, please contact us at privacy@diyauctions.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

Types of Cookies

• Essential: Required for basic functionality
• Analytics: Help us understand how you use our Service
• Marketing: Used to deliver relevant advertisements
• Preferences: Remember your settings and preferences

8. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

11. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

14. State-Specific Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

European Residents (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.